Frequently Asked Questions:
Fakham is an online platform based in Oman, that offers a wide range of branded products at discounted prices. We aim to provide our valued customers with the best deals and offers on various items.
You can reach our customer support team through various channels: Live Chat: Available on our website during business hours. Email: Contact us at [email protected], we will respond within 24 hours. Phone: Call us on +96871753036 during business hours. Social Media: Connect with us on Facebook and Instagram for updates and assistance.
Yes, we are committed to providing our customers with original and high quality products. We partner with reputable suppliers and brands to ensure our customers receive products that meet their expectations.
To place an order on Fakham, simply browse our website, add the desired products to your shopping cart, and proceed to checkout. Follow the prompts to provide shipping information and make payment. If you encounter any issues, our customer support team is here to help.
We accept a variety of payment methods, including credit and debit cards, PayPal, and more. All payment transactions are processed securely to protect your sensitive information.
We offer reliable shipping options for delivering your orders to your doorstep. Shipping fees and delivery times may vary based on your location and the products you've ordered. You can find specific shipping details during the checkout process.
Yes, you will receive a tracking number once your order has been shipped. You can use this number to track the progress of your shipment and get an estimated delivery date.
We have a hassle-free return and refund policy. If you receive a defective or incorrect item, or if you're not satisfied with your purchase, you can initiate a return within 14 days of receiving your order. Please refer to our Returns and Refunds page for detailed instructions.
Stay connected with us by following our social media accounts, subscribing to our newsletter, and regularly visiting our website. We frequently announce new deals, promotions, and special offers.
- If you have any more questions, feel free to reach out to our customer support team. We’re here to assist you in making your shopping experience with Fakham enjoyable and rewarding.